Shipping & Delivery

We ship across Indiathrough our courier partners. Enter your pin code at checkout and we'll confirm we can reach you before you pay. If a pin code is out of range we'll let you know there and then — and refund in full if anything was already charged.

Here's the part that makes us different: nothing sits on a shelf. Your sweets are made fresh to your order, then dispatched — so a little kitchen time is built into every delivery.

Our current delivery promise is 4–6 working daysfrom the day you order, and you'll see the estimate for your order at checkout. These are honest estimates, not guarantees — around big festivals, and when weather or couriers cause delays, things can run a little longer. We'll always keep you posted.

• Free delivery on orders over ₹999.
• A flat ₹49 delivery charge on orders below that.

The exact charge is always shown at checkout before you pay — no surprises after. All prices include GST.

Every order goes out in our signature gift box, packed to travel — sweets are cushioned and the box is sealed fresh, so it arrives looking as good as it tastes. Since it's all gift-ready, there's nothing extra you need to add.

Once your parcel is handed to the courier, we'll share a tracking number by email or SMS. You can follow it any time from our Track orderpage, which takes you straight to the courier's live status.

Because this is perishable food, please help us get it to you at its best:

• Give us a complete address and a phone number the courier can reach.
• Make sure someone's available to receive it — a box of mithai shouldn't sit out.
• Refrigerate the sweets soon after they arrive, as noted on the pack.

We can't be responsible for orders that fail or spoil because an address was wrong or no one was there to accept a perishable parcel.

Every box should arrive fresh and intact. If yours turns up damaged, spoiled, incomplete or wrong, tell us within 24 hours of delivery with a couple of photos of the item and packaging at hello@sweetthings.in, and we'll put it right with a replacement or refund. Full details are in our Terms of Service. As perishable food, our sweets can't be returned or exchanged for a change of mind.

Sending to a hard-to-reach address, or need a box to land on a particular day? Get in touch before you order — email hello@sweetthings.in or use our contact formand we'll do what we can.